All-in-One Field Service Software | Smart Service

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Field Management

Workflows Optimized,
Profits Maximized

Work Smarter, Not Harder

software

for the Service Trades

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A smart service cloud is displayed on a computer screen.

SmartService work order UI

SmartService work order UI

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Smart Service is a cutting-edge, cloud-based field service management solution with your trade in mind. Sell, schedule, route, and invoice jobs with ease.

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Access your business from anywhere, keep your team connected, and supercharge your profits.

Get the customer

Automate outreach with email campaigns, online booking, and lead capture forms to ensure a constant flow of potential clients.

Schedule the CUSTOMER

From drag-and-drop scheduling to real-time updates and automated dispatching, Smart Service ensures every appointment, employee, crew, and asset is in the right place at the right time.

Sell

Close deals faster with Smart Service’s dynamic quoting capabilities. From creating detailed quotes to offering flexible pricing options and securing instant approvals, Smart Service automates every step of the sales process.

Generate Quote

Do the work

Go mobile and close the paperwork gap with Smart Service. Streamline work order management by allowing technicians to access schedules, update job statuses, and submit digital forms right from their mobile devices.

Get paid

With automated invoicing and secure payment processing, businesses can collect payments faster—whether on-site or online.

work smarter, not harder

Workflows That Work the Way You Do

Workflows That Work the Way You Do

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Every business has its unique way of operating, and Smart Service is built to enhance that uniqueness. Other solutions require you to conform to their workflow. Say no to rigid workflows that force workarounds. Say yes to powerful, flexible workflows that optimize your business at every step, maximizing efficiency and profitability.

industries

Platform that adapts to the specific needs of your business

Designed for the Trades,

Built for Your Success

No two trades are alike, and neither are their challenges. That's why Smart Service offers flexible workflow solutions that adapt to the specific needs of your business. Empower your business with tools that are as unique as the work you do.

Document Destruction

Track service requests, manage customers, and easily schedule document destruction services using Smart Service Cloud.

Chimney Sweep

Chimney sweep services can manage job scheduling, dispatching, and safety records, improving operational efficiency.

Electrician

Electricians can streamline work orders, track customer service histories, and manage their entire workforce with real-time updates.

Fire Protection

Fire protection businesses can seamlessly manage inspections, customer equipment, and unique job scheduling through Smart Service Cloud.

Garage and Overhead Door

Garage door service providers can efficiently manage job tracking, invoicing, and customer service histories in one platform.

Irrigation Service

Schedule service visits, manage service records, and improve routing for irrigation services with Smart Service Cloud.

Lawn Care

Lawn care businesses can handle recurring jobs, scheduling, and workforce management with Smart Service Cloud’s automated solutions.

Mechanical Contractor

Mechanical contractors can streamline complex workflows, track job progress, and manage customer interactions from one integrated platform.

Pest Control

Pest control companies can manage scheduling, optimize routing for recurring services, and ensure timely job completion for regular pest control services.

Pool and Spa Service

Pool and spa service providers can track recurring jobs, customer records, and equipment service details with ease.

Plumbing

Plumbing companies can enhance workflow management, scheduling, and customer communications, reducing paperwork and manual processes.

Septic Tank Service

Septic tank service providers can easily manage recurring services, customer records, and invoicing, ensuring seamless operations.

Property Management

Property management companies can handle tenant requests, service scheduling, and inspection checks more efficiently.

Security Service

Security service companies can manage employee dispatch, track job status, and improve communication with real-time updates.

Window Cleaning

Window cleaning businesses can schedule jobs, dispatch teams, and track service histories more efficiently using Smart Service Cloud.

Choose the solution built to support the way you work, streamline your operations, reduce inefficiencies, and enhance profitability.

features

Elevate your operations with Smart Service and unlock limitless growth.

Unlock your business's full potential with a platform that offers limitless possibilities. Smart Service integrates cutting-edge features into one seamless solution.

one platform

limitless possibilities

From scheduling and dispatching to invoicing and customer management, our innovative tools streamline your workflow, making your business more efficient and productive.

get the customers

Email Campaign, Text Campaign, Online Booking, Lead Form

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schedule the work

Dispatch Board, Recurring Scheduling, Managing Assets, Routing, Crew Scheduling, Service Agreement

learn more

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sell

Estimates, Options, Good. Better. Best

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do the work

Work Order, Mobile App, Time Tracking, Forms, Service Agreement

learn more

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Admin features

Managing Customers, Notifications, Task Board, QuickBooks™
Integration, Manage Employee, Inventory

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get paid

Dynamic Invoicing, Customer Portal, Payment Processing

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Customers experience

Customer Portal, Customer Notifications, Two-Way Text Messaging

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Take on more jobs while reducing overhead and administrative burdens.

Customers say

What do our customers say about Smart Service?

the real story straight from our customers.

We no longer have a backlog on our billing.

Al

Jersey Coast Fire Equipment

Ben was a huge help. I look forward to calling him next time I need help.

Internal Survey Response

Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

Internal Survey ResponseService Company

“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

Danielle

The Electric Connection

Tech support is amazing; always able to help us with any issues.

Software Advice Review

Always awesome, thanks!

Amaury

Gamry Locksmith

The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers.

Nate

Software Advice Review

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Kari

Capitol Heating & Air Conditioning

Love that techs can see history of the customers, less phone calls to the office.

G2 Review

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

Software Advice Review

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

Nate

Software Advice Review

...Smart Service is a reliable database of our clients with recurring work on a semi-annual basis.

Software Advice Review

We foresee a huge return on our investment in the coming year.

Danielle

The Electric Connection

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Eron

Construction

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review

Smart Service integrates well with QuickBooks and allows for exporting CSV files.

Peter

Renewables & Environment

Customer service is beyond helpful and will always walk you through any issue

G2 Review

Great Program.

G2 Review

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

Albert

Software Advice Review

Smart Service has been a true time saver—and life saver!

Kari

Capitol Heating & Air Conditioning

“It’s an excellent, excellent product.”

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Al Fecci

Owner, Jersey coast fire equipment

INSIGHTS & ANALYTICS

Transform Your Business with Actionable Data to Drive Growth and Efficiency

decisions

Smart Service Provides
the Insights to Lead

backed by data

Driven by Success

Smart Service provides the data you need to succeed. Our platform delivers real-time analytics and detailed reports that guide your decisions and drive your business forward. Lead confidently, knowing your choices are backed by the best insights available.

ready to

Access your business from anywhere, keep your team connected, and supercharge your profits.

work smarter

today |

time

with

smartservice

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Talk to one of our customers success specialists