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Streamline Your Routing with Smart Service
Dynamic Route Optimization
Optimize Every Technician’s Route with Dynamic Routing
The Dynamic Route Optimization feature in Smart Service is a cutting-edge tool that revolutionizes how service companies assign and optimize routes. Administrators and managers can now assign work orders directly to a map, visualized as push pins. With a simple click, they can draw clusters of jobs in proximity on the map, creating efficient groupings of work. Once the clusters are created, Smart Service automatically assigns a route, technician, or crew to each group, spreading the jobs across multiple days if needed.
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Eliminate time-consuming tasks
This groundbreaking feature eliminates the time-consuming task of manually planning routes, cutting and pasting into maps, using spreadsheets, whiteboards, or multiple disconnected systems. What traditionally takes days or even weeks to plan, Smart Service’s Dynamic Route Optimization can be achieved in mere minutes. Industries like pool cleaning, lawn care, pest control, and irrigation can now easily optimize their recurring jobs, ensuring that every route is ready with just a click.
Automate and optimize route planning
By automating and optimizing route planning, administrators and management can focus on higher-priority tasks, such as acquiring new customers, improving operations, and enhancing customer satisfaction. Instead of spending countless hours juggling scheduling tasks, you can trust Smart Service to deliver efficiency at its finest.
Benefits
By automating and optimizing route planning, administrators and management can focus on higher-priority tasks, such as acquiring new customers, improving operations, and enhancing customer satisfaction. Instead of spending countless hours juggling scheduling tasks, you can trust Smart Service to deliver efficiency at its finest.
- Map-Based Job SchedulingView all scheduled jobs and technician locations on a map, making it easier to plan and optimize routes.
- Cluster Job Grouping Quickly group jobs by proximity by drawing on the map, ensuring efficient routing for technicians.
- Automatic Route Assignment Automatically assign routes and distribute jobs across multiple days to balance workloads efficiently.
- Recurring Job Optimization Easily manage and optimize recurring jobs, ensuring every route is ready to go with minimal effort.
- Real-Time Adjustments Make real-time changes to routes and schedules to accommodate new jobs, cancellations, or last-minute adjustments.
- Fuel and Time Savings Reduce travel distances and optimize your technicians’ driving routes to save significant time and money.
- Instant Dispatching With one click, publish your optimized routes live to the dispatch board. They will automatically appear on your technician's or crew's devices at the appropriate date and time they were optimized for.
- Scalable for Growth As your business grows, Smart Service can easily handle increased workloads, ensuring your routing remains efficient no matter the scale.
Companies report a 20% reduction in administrative time spent on scheduling, leading to significant cost savings and improved profitability.
By streamlining the routing process and reducing administrative overhead, Smart Service’s Dynamic Route Optimization provides an immediate return on investment (ROI). Businesses save countless hours of planning, reduce operational costs by minimizing fuel usage, and increase productivity with more jobs completed each day.
Smarter Routing for Smarter Business Operations
Efficient routing is the backbone of a profitable service business. Smart Service offers powerful, automated routing solutions that help you minimize travel time, reduce operational costs, and boost technician productivity. Our tools are designed to help industries like HVAC, pest control, plumbing, and others run their businesses smoothly. Utilizing features like Dynamic Route Optimization and Suggestions, you can automate scheduling and route planning, minimizing manual effort. This enables your team to concentrate on what truly matters—completing tasks efficiently.
- Automate routing and scheduling for seamless operations.
- Lower operational costs by minimizing unnecessary travel.
- Increase job completion rates and improve customer satisfaction.
Work smarter not harder with smartservice
Suggestions
Eliminate Manual Scheduling with Smart Service’s Suggestions
This feature is designed to save administrators time by eliminating guesswork and improving efficiency, making it easier to schedule jobs even when the calendar is full. It also enhances technician satisfaction, as they won’t be driving back and forth across the service area, allowing them to work more efficiently and reduce travel fatigue.
Automated Recommendations for Job Scheduling and Routing
When a new job is created, Smart Service automatically takes into account multiple factors such as employee skillset, service address, and existing jobs on the calendar. Rather than manually scrolling through calendars or pasting addresses into maps, the system analyzes these factors and suggests the best time, employee, or crew for the job.
Eliminate the manual work of searching for open time slots
The Suggestions feature is much more than a simple job assignment tool —it’s designed to eliminate the manual work of searching for open time slots while considering all relevant variables like technician location, job complexity, and geographic proximity.
With one click, you can automatically receive recommendations that ensure the most efficient, cost-effective routing and scheduling for every new job, enhancing customer satisfaction and reducing admin time.
- Holistic Job Scheduling: Factors such as technician skillset, availability, service address, and other jobs on the calendar are considered to ensure the most efficient schedule.
- Time-Saving Recommendations: No more scrolling through calendars or copying addresses into maps—receive automated suggestions with one click.
- Optimized Technician Efficiency: Assign technicians and crews to jobs in a way that minimizes driving time, reducing stress and maximizing productivity.
- Improved Customer Experience: Ensure technicians arrive on time, minimizing back-and-forth driving, for a seamless and timely service experience.
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Key Benefits
Deliver Faster Service, Reduce Costs, and Maximize Technician Productivity
Smart Service’s dynamic routing solutions offer a wide range of benefits that help businesses improve their workflows, reduce costs, and increase customer satisfaction. These tools streamline both job assignment and routing, giving your team the tools they need to complete more jobs each day, reduce operational costs, and provide better service to your customers.
- Increased Technician Productivity:Spend less time driving and more time completing jobs. Optimized routes ensure that technicians are working more efficiently, leading to higher daily job completion rates.
- Reduced Travel Time:Minimize travel time between jobs by grouping appointments geographically and optimizing routes. This allows your technicians to complete more jobs per day while reducing fuel costs.
- Lower Operational Costs:Reducing travel distances means saving fuel and vehicle wear and tear. Smart Service helps you cut these operational expenses while increasing efficiency.
- Faster Response to Customer Requests:The Suggestions feature allows you to respond to emergency or last-minute job requests quickly by identifying the nearest available technician and assigning them the job instantly.
- Automated Scheduling and Routing:Save time by automating the assignment of jobs and route planning. With Smart Service, you no longer have to spend hours manually scheduling jobs—let the system do the heavy lifting for you.
- Improved Customer Satisfaction:Timely arrivals and faster service improve customer satisfaction. By ensuring technicians arrive on time and complete jobs efficiently, you’ll keep your customers happy and loyal.
- Real-Time Route Adjustments:If a job is cancelled or rescheduled or a new priority job comes in, Smart Service allows you to adjust routes in real-time without disrupting the entire schedule.
- Scalable for Business GrowthAs your business grows, Smart Service’s routing tools can scale to handle increased workloads, ensuring efficient operations no matter how many jobs or technicians you manage.
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customers say
Using Smart Service
how smart service routing transformed operations for clients:
“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”
These guys know what they're doing. And the support is always first class.
I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.
The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.
Work smarter not harder with smartservice
smart Service in Action
F
A
Q
Our routing solutions provide a map-based interface for visualizing jobs and technician locations. Dynamic Route Optimization minimizes travel by organizing jobs geographically and optimizing routes. Smart Suggestions recommend the best technician for each job based on skillset, availability, and drive time.
By minimizing the distance between job sites and optimizing routes, Smart Service significantly reduces travel time, which lowers fuel consumption and vehicle maintenance costs.
Yes! Smart Service allows for quick route adjustments to accommodate last-minute changes, cancellations, or emergency jobs.
Absolutely! Smart Service is designed to scale with your business, ensuring that as your team grows, your routing and scheduling remain optimized and efficient.