Work smarter not harder with smartservice
The Smart Service cloud Mobile App
The Smart Service Cloud Mobile App is the ultimate solution for going paperless on the job site.
It combines powerful features like job scheduling, work order management, and real-time data syncing, giving your team everything they need in the field.
What truly sets this app apart is its cutting-edge custom forms feature. Unlike traditional mobile apps, the Smart Service Cloud Mobile App uses a company's actual forms, branded and fully interactive, as the front-end interface, making data collection seamless and intuitive.
Navigation, equipment tracking, and mobile payment processing, ensures your team is equipped to handle any task efficiently, no matter where they are.
100% Digital & Interactive
Digitize Every Form, From Custom Work Orders to Inspections
The Smart Service Cloud Mobile App sets a new standard with its cutting-edge custom forms capability, allowing service trade companies to digitize their workflows completely. With this app, your forms—whether work orders, quotes, service agreements, or checklists—become the front-end user interface, eliminating the need for paper. Replicate your existing forms or create new ones. These are your forms, and they become interactive, fully branded forms feature drop-down menus, checkboxes, signature fields, photo capture, and more, making it easy for your technicians to complete forms on-site from any mobile device.
Unlike other apps where forms are attached as static PDFs, the Smart Service Cloud Mobile App saves data directly to Smart Service Cloud, allowing for real-time reporting and analysis. This instant data capture ensures compliance with industry regulations, automates storage, and gives administrators real-time access. From state-required forms to custom maintenance agreements, all data is automatically stored and made available for dashboards and reports, eliminating delays caused by manual paperwork.
By going 100% digital, you not only save time and improve accuracy but also offer your customers a more professional and branded experience. The Smart Service Cloud Mobile App helps your business remain compliant, efficient, and paperless.
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Work smarter not harder with smartservice
The Smart Service Connection
Keep Your Field and Office Teams in Perfect Sync
The Smart Service Cloud Mobile App seamlessly integrates with Smart Service Cloud, creating a unified workflow between your field teams and office staff. As technicians complete tasks, all data—from appointments to work orders to quotes— is instantly synced to Smart Service Cloud, making it instantly accessible to admins and management.
Mobile solution
The Ultimate Mobile App for Work Orders and Quotes
The Smart Service Cloud Mobile App enables your technicians and crews to complete work orders efficiently, generate quotes, track equipment, and manage various tasks from their mobile devices. With Smart Service Cloud handling scheduling, syncing, and reporting, your team can work more productively, eliminating paperwork while optimizing your operations.
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Mobile Work Order App
The Smart Service Cloud Mobile App makes work order management fast, paperless, and streamlined. Technicians can access job schedules, view customer and equipment records, and track job progress—all while ensuring real-time updates are synced with Smart Service Cloud for immediate invoicing and reporting.
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Mobile Quoting App
The app also empowers your team to generate accurate quotes directly from the field. Sales reps and technicians can quickly provide customer quotes on-site, speeding up the sales process and improving customer satisfaction. At the same time, the information is synced back to the office for seamless processing.
Field service companies frequently encounter problems such as waiting on the return of paperwork, incomplete work orders or forms, and ineffective communication between field teams and the office. The Smart Service Cloud Mobile App addresses the issues commonly associated with paper or older mobile apps, streamlining all aspects of field operations. Technicians have access to job details and equipment records at their fingertips, enabling them to complete tasks faster and more accurately, thus improving overall business efficiency.
Boost Productivity and Efficiency with the Smart Service Cloud Mobile App
- Confusing, Outdated Schedules
Relying on paper-based or outdated schedules leads to confusion, delays, and missed appointments in the field. - Solution
The Smart Service Cloud Mobile App instantly delivers up-to-date schedules to technicians' mobile devices, ensuring that everyone is always on track and aligned with their jobs. - Lengthy Quote Processes
Manual quote generation slows down the sales process, resulting in missed opportunities and delayed responses. - Solution
With the Smart Service Cloud Mobile App, technicians can create and deliver quotes on-site, collect deposits, and capture signatures instantly, significantly speeding up the sales process. - Slow Invoicing Hurts Cash Flow
Delays in invoicing due to paper-based work orders affect cash flow and administrative efficiency. - Solution
Technicians can submit work orders in real-time, allowing the office to generate invoices immediately and improving cash flow without waiting for paperwork to return. - Disjointed Communication Between Field and Office
Lack of real-time communication leads to task errors, scheduling issues, and wasted time. - Solution
The Smart Service Cloud Mobile App ensures real-time updates between field technicians and office staff, keeping everyone connected and eliminating misaligned tasks. - Limited Access to Critical Job Data
Field workers often don’t have easy access to past job details, service histories, or equipment records, making it harder to deliver quality service. - Solution
The Smart Service Cloud Mobile App gives technicians instant access to customer and equipment records, helping them complete jobs more accurately and improve service quality. - Still Using Paper Forms
Most mobile apps can't handle a company's unique forms, forcing technicians to continue using inefficient paper-based processes. - Solution
The Smart Service Cloud Mobile App supports fully customizable, branded forms, allowing service companies to replicate their paper forms digitally. This eliminates paper and ensures technicians can complete forms on-site, instantly updating the information for office staff. - Working Without Real-Time Data
Paper on the job site means admins are waiting for forms to be returned to the office before processing. - Solution
The Smart Service Cloud Mobile App provides real-time access to all job data, giving office staff immediate access to job details, quotes, and invoices without delays.
Work smarter not harder with smartservice
Built to Work The Way You Do
Mobile App
Next-Generation Mobile App for Streamlined Field Operations
The Smart Service Cloud Mobile App provides everything your field team needs to efficiently complete tasks, manage work orders, and streamline customer interactions. From tracking time to accessing job records, this app ensures that your workforce operates at peak efficiency with real-time updates and paperless workflows.
Navigation
Technicians often waste time on the road using separate apps for navigation. The Smart Service Cloud Mobile App integrates navigation directly within the app, allowing technicians to quickly pull up directions to job sites and stay on schedule.
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Technician & Crew Tracking
Monitoring field teams and their job statuses can be challenging without real-time tracking. The Smart Service Cloud Mobile App offers live workforce tracking, giving admins and managers complete visibility of team locations and job progress for better coordination.
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Time Tracking
Manual time tracking often leads to errors and payroll inefficiencies, not to mention the administration burden of entering in time from paper timesheets or from other apps that do not integrate with their field service management solution. The Smart Service Cloud Mobile App automates time tracking, ensuring start and end times for each job are recorded accurately, which improves payroll processing and billing.
Job Notes
Field technicians need an easy way to record job-specific instructions or important details. The Smart Service Cloud Mobile App allows them to add notes directly to work orders, ensuring critical information is easily accessible to the entire team.
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Customer Notifications
Customers expect to be kept informed about service appointments. The Smart Service Cloud Mobile App sends automated job notifications, letting customers know when a technician is on their way, improving communication and customer satisfaction.
Add Parts, Products, and Services
Technicians often need to add parts, products, or services to a work order or quote. The Smart Service Cloud Mobile App allows them to select these items on-site, ensuring accurate pricing and making the information available for billing instantly.
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Pictures
Documenting job progress or issues is crucial for transparency and accountability. The Smart Service Cloud Mobile App allows technicians to take photos and attach them to work orders in real-time, providing a visual record for the office and customers.
Process Payments
Collecting payments in the field often results in delays when using manual methods. The Smart Service Cloud Mobile App allows technicians to process credit card or check payments on-site, speeding up cash flow and reducing office admin work.
Signatures
Collecting signatures on paper forms can lead to delays and errors. The Smart Service Cloud Mobile App enables customers to sign work orders, estimates, or agreements digitally, sending signed documents directly to the office instantly.
Service Histories
Accessing past job histories helps technicians make more informed decisions in the field. The Smart Service Cloud Mobile App gives them instant access to service records, making troubleshooting easier and service more efficient.
Equipment Tracking
Showing up at a job site without the right tools can cause delays. The Smart Service Cloud Mobile App stores equipment details, ensuring technicians have the information they need to bring the right tools for the job.
The Smart Service Cloud Mobile App gives your team the tools they need to stay productive and connected in the field. By digitizing workflows and providing real-time access to information, you can eliminate paperwork, reduce errors, and help your business run smoothly.
Work smarter not harder with smartservice
industries
Designed for the Trades, Built for Your Success
Smart Service Cloud is designed to meet the unique needs of various service industries. Whether it’s streamlining job scheduling, managing assets, or improving dispatch processes, Smart Service Cloud ensures your business operates efficiently from start to finish. With its flexibility, you can customize workflows, manage service records, and optimize performance across any field service sector.
Work smarter not harder with smartservice
Mobile app in Action
Get Started With the Ultimate Field Service Platform – Smart Service Cloud
Empower your entire field team with Smart Service Cloud, a comprehensive platform designed to streamline every aspect of your field operations. From advanced custom forms and job notifications to real-time updates and integrated payments, Smart Service Cloud brings every tool your team needs to their mobile devices.
F
A
Q
Technicians can log into Smart Service via the web or through the Smart Service Cloud App on their mobile devices. They have instant access to job details, customer history, and equipment information, allowing them to complete tasks efficiently and accurately.
The app's standout feature is its fully interactive, custom digital forms, allowing companies to digitize their existing paperwork while integrating real-time updates with Smart Service Cloud.
The app allows businesses to create custom forms for compliance purposes, ensuring state-specific or industry-required documentation is completed and stored digitally.
The Smart Service Cloud mobile app is a field service management app that helps technicians manage schedules, complete work orders, process payments, and fill out interactive digital forms—all from a mobile device.
Yes, the app is fully compatible with both iOS and Android devices.
It streamlines field operations by providing real-time updates, eliminating paperwork, and allowing technicians to manage jobs and customer interactions on the go.
Yes, technicians can process payments directly from the app, including credit card or check payments, speeding up cash flow.
Yes, the app has offline functionality, allowing technicians to complete tasks without internet access. Data syncs automatically once a connection is restored.