Work smarter not harder with smartservice
Smart Service Cloud’s AI Tools
Work smarter not harder with smartservice
Smarter, Faster, and More Efficient Field Operations
Integrate OpenAI's ChatGPT™ with Smart Service Cloud
Unlock the power of AI within your field service management software by integrating your OpenAI's ChatGPT™ account with Smart Service Cloud. This seamless connection allows service trade businesses to leverage the latest AI technology to automate workflows, enhance customer communication, and simplify everyday tasks.
Always available AI
With ChatGPT™ integrated into Smart Service Cloud, businesses can access AI-driven tools directly within the platform, transforming how service descriptions, customer interactions, and operational tasks are handled. This powerful integration allows businesses to take full advantage of AI innovation without leaving the familiar interface of Smart Service Cloud.
Revolutionizing Field Service with AI Innovations
Work smarter not harder with smartservice
AI Writing Assistant
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Work smarter not harder with smartservice
AI Knowledge Center
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Work smarter not harder with smartservice
Key Benefits
Streamlined Workflow from Start to Finish
A well-optimized workflow is essential for every successful field service business. Smart Service Cloud elevates operations by automating and simplifying each process step, from lead capture to final payment. Designed for efficiency and precision, the platform provides full visibility and control over all job-related activities.
Whether in HVAC, plumbing, appliance repair, or other service trades, Smart Service Cloud revolutionizes how technicians and crews are managed, delivering exceptional customer experiences.
- MarketingCapture leads through integrated email campaigns, lead forms, and online booking. With seamless customer management, maintain a steady flow of potential customers entering the system.
- Estimate/QuoteQuickly generate accurate estimates and quotes, track follow-ups, and convert them into jobs within the platform. Take deposits and mark estimates/quotes as sold. With one tap, convert estimates into work orders—no double entry or manual pasting required.
- Job SchedulingEasily handle customer calls and automate the creation of appointments and work orders. Schedule jobs and assign technicians or crews based on skill set and technician availability for efficient field service operations.
- Dispatch & CommunicationAutomatically send job details, updates, and directions to the technician’s mobile app, improving technician productivity and ensuring smooth communication.
- On-Site ServiceTechnicians can log time, capture customer signatures, and submit work orders effortlessly. This job management ensures accurate reporting from the field.
- Invoicing & BillingGenerate invoices from the office or collect payments from the job site. Automate invoicing upon job completion and ensure faster payments with seamless QuickBooks™ integration. Eliminate manual work while improving cash flow.
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Work smarter not harder with smartservice
customers say
Using Smart Service
Trusted by Industry Leaders in the Service Trades
Don’t just take our word for it—hear from businesses that have transformed their operations with Smart Service Cloud. From improved efficiency to enhanced customer service, clients continue to thrive thanks to the innovative tools built into the platform.
We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.
It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.
Ben did a great job helping with my problem and was very patient.
We no longer have a backlog on our billing.
Smart Service is very user-friendly and easy to navigate
I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.
We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.
Smart Service is a good tool!
...really makes recurring jobs a breeze to setup and keeps up with along with storing equipment.
The first year I had Smart Service, I saved $6,000 in the cost of fuel.
I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.
Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.