When running the office side of a service company, customer records seldom occupy your attention. Between juggling work order requests, handling emergencies, scheduling technicians, and making sure that everything runs smoothly, what office dispatcher has time to worry about pristine customer files? It may seem like a low priority, but maintaining good customer records makes a vital difference. Unique and thorough information on your clients could positively impact many areas of your operations, especially in the field service industry. Consider the following tips on how to accurately use your customer information. Discover what information can help provide better service.

Offering green plumbing services and billing yourself as a green plumbing company can give you a leg up on competitors.

Go from a "one-man show" to a full-fledged cleaning establishment.

Implement these simple strategies to grow your small service business into a profitable service empire.

Taking the step to move forward with business management software is a big decision. For many professionals in the plumbing field, the expression, "if it's not broke, don't fix it" has become the dominant mindset. However, the plumbing business involves much more than just fixing leaking pipes or installing a system in a new house or office building; the plumbing business requires economic conservatism, social skills, time management, and other learned traits. The upfront cost of plumbing business software can intimidate, but in the long run, the investment can save you money and help the overall health of your plumbing company. Plumbing software is more advanced and robust than you may think, helping with a variety of business functions.

Business owners constantly look to grow their businesses with new and improved advertising strategies. Many like the idea of introducing a brand in a place with an engaged target audience. For this reason, many companies turn to Facebook, the popular social media platform, as an effective marketing tool. Numerous possibilities exist for promoting your field service business within Facebook, a platform that almost one-third of adults interact with regularly.