testimonials

Always awesome, thanks!

Smart Service has been a true time saver—and life saver!

It is very user friendly for a typical iphone user.

Good software, better people.

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Smart Service is a good tool!

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

I have used Smart Service for 4 years now and it is a terrific software.

Smart Service is the program we use on an hourly basis to keep our service business going. Everything is organized for me, makes taking, tracking calls a breeze!

As a local manager, Smart Service helped me stay in the loop while office staff managed interventions.

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

Ben did a great job understanding the problem and worked diligently to fix it.

Smart Service is very user-friendly and easy to navigate

I now capture a lot of bids right away, sent to me direct from the field.

Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

The software itself is so functional, and its ease of use is undeniable.

Excellent Fleet Management.

Smart Service allows us to communicate job information seamlessly between the office and the field.

The mobile feature called iFleet is great. It gives you a real-time location of where your employees are through an iPad that they use.

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Amazing Field Technology and QuickBooks Integration.

We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

My business has grown substantially since we started Smart Service.

Love that techs can see history of the customers, less phone calls to the office.

We foresee a huge return on our investment in the coming year.

We have used Smart Service for years to track our service appointments and some of our sales appointments.

Best price, awesome support, all in one.

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

I like the ability to look up information quickly about previous jobs my company has completed. Being able to sort items in many different ways is amazing.

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Helps keep organized

The Smart Service product just keeps getting better!

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Customer service is beyond helpful and will always walk you through any issue

We no longer have a backlog on our billing.

Smart Service has been a key to building our business in an organized fashion.

Monitor your crews and dispatch efficiently.

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers.

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

Ben did a great job helping with my problem and was very patient.

Excellent easily worth every penny.

I would recommend this to any small business looking for an affordable managing software.

I really could not be happier with Smart Service, iFleet, and the people at My Service Depot!

Value priced software with a growing list of features.

The ease of moving jobs and seeing jobs, the interaction with QuickBooks is superb. Customer support is great!

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.

We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.

Helpful tool especially for multi-location companies. The mobile version is easy to use and very handy.

Amazing customer service! We had 20 computers crash and they were able to recover everything.

Always a pleasure to talk to Kevin, helpful in providing solutions.

Ben was a huge help. I look forward to calling him next time I need help.

Since using Smart Service our efficiency has greatly improved.

I love that the techs can see prior notes and histories on the customers they service.

The design is amazing and the integration works seamlessly with Quickbooks.

Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :)

The ease of entering customers, service tickets, time keeping and GPS tracking are great benefits of this system.

Great product. My overall experience with Smart Service has been very good.

Their customer service is so helpful. They go above and beyond to solve our issues.

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

...really makes recurring jobs a breeze to setup and keeps up with along with storing equipment.

Ease of scheduling and looking up our Clients.

These guys know what they're doing. And the support is always first class.

Tech support is amazing; always able to help us with any issues.

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

Smart Service integrates well with QuickBooks and allows for exporting CSV files.

Has reduced our paper consumption by 80% in the first year.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

The only regret someone would have with Smart Service is they didn't start using it sooner!

Smart Service works. Period.

Great Program.

Techs can also make estimates and email them to the client right on the spot with our custom-made form.

The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it before.

We feel there is no better product on the market.

...Smart Service is a reliable database of our clients with recurring work on a semi-annual basis.

All work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired

Since I purchased Smart Service, it has become 5-10 times more valuable than I thought possible.

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

The customer service has been phenomenal.

Efficiency Efficiency Efficiency. And did I mention efficiency???

Their customer service is so helpful.

Good field service for small businesses.

Smart Service immediately changed our business!

Overall an impressive program.

The customer service is top notch.